General FAQs
Check-In: 03:00 PM to 8:30 PM. Early check-in may be available in low season, however, in summer season it is normally not available. Late check-in until 10:00 PM normally is available upon request by phone or email. Since we have to get up early and prepare the breakfast the next morning, check-in after 10:00 PM is really hard for us, and will be subject to a $30.00 late check in fee.
Please feel free to contact us if you have to check-in beyond normal hours.
Check-Out: 11:00 AM. Late check-outs will be result in additional costs, and please confirm with us in advance.
A free hot home made breakfast will be served from 8:00 AM to 9:00 AM. It is always balanced for your needs of protein and carbs, as well as fruit, yogurt, veggies and varieties of beverages. It starts with "help yourself" pastry, cereal, beverages, bread, etc., followed by a hot just-cooked breakfast such as waffles and bacon, eggs Benedict, French toast, Breakfast wraps...etc.
For guests with special dietary requests, such as gluten-free, vegetarian, vegan, dairy-free, etc., please notify us in advance so that we can prepare for you. Please also let us know if you have allergies.
It is only 6 mins drive from Homeport to the ferry terminal, yes it is very convenient to take the ferry! Also, we have brown bags for the morning ferry as guests are requested to be there by 7:00 AM in high season.
Bay of Fundy is famous for the highest tide in the world. It is about 800 km to drive all around the bay. So there are many places to see the tide. The Reversing Falls might be the most convenient place when you are staying at Homeport, it is about 20 mins walk.
Other polular places are:
Hopewell rocks, Fundy Trail Parkway in St. Martins, Fundy National Park, Ministers Island in St. Andrews.
Booking FAQs
If guests have to leave earlier than 8:00 AM, for example to take the morning ferry to Nova Scotia, we have a brown bag breakfast, as well as coffee or tea for you to take along. Please let us know when checking-in.
When making reservations directly with us, either through phone or email or on our web-site, guests can choose individual rooms they like.
However, for reservations coming through online travel agents like Booking.com, Expedia or Tripadvisor, the system will assign the rooms automatically. In this case, guests can not choose their rooms.
All the rooms are made ready for guests to check-in. We recommend guests to view the pictures online before they make their reservations. Every guest can be 100% sure that the room is completely clean and never touched by other guests.
There are plent of parking spaces for every guest in our back yard. Please drive into our property and park in any of the parking spots. The number painted in each spot does not matter.
Account FAQs
When you book rooms with us directly or through on-line agents, we ask for credit card information. But we will not charge until your arrival. Please pay us when checking-in.
We have a very liberal policy with respect to cancellations and only require a three day notice (noon local time three days before expected arrival*). However, if something happens and we get a late cancellation (arrival time is within three days), we will try to re-book the room. If we are unable to re-book the room then 100% of the room rate will be charged to the credit card used to secure the reservation. If we can re-book your room(s), a partial refund will be made, up to 15% of fees may applied.